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So they ended up with higher costs and lower revenue compared to releasing version 6 as a standard upgrade with a business subscription version with sharing offered additionally. Now they have to maintain two versions, 5 and 6 (and the same on iOS), the vast majority of users won't switch to the subscription plan and they don't get any upgrade revenue either. They started with the idea that something has to pay for maintenance cost and paid upgrades didn't do it as not enough of their user base paid for, partly because enticing users with new features in a mature, essentially feature-complete product is hard. You really must value sharing if only after two years it will have cost you almost double. The choice for new customers is between $45 for TextExpander 5 or $40/yr for TextExpander 6. Of course, still offering TextExpander 5, the only people incentivised to get TextExpander 6 are those that really want snippet sharing. If instead you buy TextExpander 5 now for $45 and then switch to version 6 at the 50% discount price after 12 months, you will have paid a total of only $65 for your first 24 months. You are receiving this email because you purchased TextExpander from Smile.Ĭlick to expand.I wonder whether if you buy TextExpander 5 now and then switch to 6, you still get the discount? A new customer getting TextExpander 6 now for $40/yr will have paid $80 in 24 months.

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Textexpander for mac missing the program code#

If you do not see the pricing stated above, enter your license number into the Redemption Code field, located by clicking on your account name in the upper right corner and choosing My Account > Billing. Alternately, Text Drive the new version for 30 days. In the billing options window choose to set up payments, we suggest annual payments, then check out. In the plan selection window, individuals should choose the Life Hacker plan.ģ. Paste in your license to apply your discount.Ģ.

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If you purchased on or after December 1, 2015, then you get 3 free months on top of that.ġ. $7.96)Ĭurrent TextExpander user receive a lifetime discount of 50% off. $3.98 / user / month for a Team plan billed annually (reg.

$1.66 / month for a Life Hacker plan for individuals billed annually (reg. Please give us a few days for this to be reflected in your account.įrom our team to you, thank you for being part of the conversation that makes the community around TextExpander what it is, and helping us continue to develop and improve TextExpander. If you've already purchased an annual upgrade plan, we'll apply two months of credit to make up the difference. The cost for new purchasers of the Life Hacker plan is similarly reduced to $40 per year. If you aren't sure about the new sharing features, or just want to test the waters beyond the demo period, you can pay $2.08 monthly to experience the new features before committing to the discounted $20 annual plan. This brings the yearly cost of the Life Hacker plan to $20, which is comparable to previous upgrade costs ($19.95). You, and other current TextExpander customers, receive a 50% lifetime discount on the new TextExpander. We understand this is important if you need: TextExpander 5 for Mac and TextExpander 3 + Custom Keyboard, the most recent standalone releases of TextExpander, will continue to be supported, and available for sale. We’re listening to your feedback, and are making adjustments, effective immediately.

We didn't offer an option for users who cannot use third party cloud services or cannot purchase subscription software. Our upgrade pricing was too high and did not extend long enough. Our pricing for Life Hackers was too high. We did not make these changes easily or lightly, but for the long term life of the product so we can all enjoy it and engage with it for many years to come.Ĭhange is difficult, and we didn't get some things right at the start.

Textexpander for mac missing the program software#

We care about both, and in the changing software world a single focus is not a viable long term strategy for TextExpander. To some of you it may seem we don’t care about our individual customers any more and only care about business use. We are equally passionate about TextExpander and have made these changes so that we can expand the customer base and continue to enhance the product for all users. Our changes to TextExpander last week made a number of you unhappy, and many of you shared your passion for the product with us.